AI Risk Management

Accounting Software Provider’s AI Tool Paused After Sharing Customer Data

Accounting Software Provider’s AI Tool Paused After Sharing Customer Data

AI Accounting, AI Risk Management, News /

Leading accounting software provider Sage Group plc recently confirmed the temporary suspension of its AI tool – Sage Copilot – after discovering a data-sharing issue that exposed customer information to unintended recipients. While the company described the problem as a “minor issue,” it raises significant concerns about the challenges regulated industries face when integrating AI […]

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Uber Eats Driver Prevails in Racial Bias Case Against AI

Uber Eats Driver Prevails in Racial Bias Case Against AI

AI Risk Management, Ethical AI, News /

An Uber Eats driver has successfully secured compensation after encountering barriers to accessing the app for work due to AI facial recognition checks powered by Microsoft. The case, supported by the Equality and Human Rights Commission (EHRC), underscores the potential biases inherent in AI applications and the consequential risks for businesses. This incident occurs within

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AI has a PR Problem - Building Trust in an Age of Automation

AI has a PR Problem: Building Trust in an Age of Automation

AI Insight & Leadership, AI Management, AI Public Relations, AI Public Relations, AI Risk Management, Generative AI, Responsible AI /

Public trust in artificial intelligence (AI) is on the decline, despite its potential to revolutionize various sectors from healthcare to environmental sustainability. Data from the recently published 2024 Edelman Trust Barometer highlights a worrying trend, with public trust in companies developing and deploying AI dropping significantly in the past five years, falling from 61% to

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